Acceptance of Terms

Welcome to the Tea Depot website. Tea
Depot provides products and services to you under the following Terms of Service, which are subject to amendment from time to time with no notice to you.


Your continued use of the Tea Depot website constitutes an affirmative acknowledgment and agreement by you that you accept and agree to abide and be bound by these Terms of Service and any amendments.


Product Descriptions

Tea Depot and its related bodies attempt to be as accurate as possible in the description of products. However, Tea Depot does not warrant that product descriptions are accurate, complete, reliable, current, or error-free. Tea Depot reserves the right to modify the content of this website at any given time without notice.


Errors, Inaccuracies and Omissions

Tea Depot endeavours to maintain the accuracy of product images, product descriptions, stock availability and prices. We do however reserve the right to cancel an order and/or reverse a payment if an order has been placed based on erroneous information.


Occasionally, there may be information on our website that may contain typographical errors, inaccurate descriptions, prices, features, shipping rates/terms, transit times and availability (collectively ‘errors’). We reserve the right to correct these errors, inaccuracies or ommissions without any notice to you.


Prices and Services

Prices, products and services are subject to changes at any time without notice on this website. Tea Depot reserves the right to modify, discount, discontinue products and services on this website and are not liable to you or any third party for this. 

We reserve the right to refuse any order you may place with us. We may in our sole discretion limit or cancel quantities purchased per person or per order.


Your Account, Membership, Subscription or Registration

In consideration of your use of the Tea Depot Website, you agree to:

  • provide true, accurate, current and complete information about yourself as prompted by the web site’s registration form (such information being the "Registration Data"); and
  • maintain and promptly update the Registration Data to keep it true, accurate, current and complete.

If you use the Tea Depot, you are responsible for maintaining the confidentiality of your Registration Data and are responsible for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account and/or password.


Accuracy of Account, Membership, subscription, or Registration Information

You agree to provide current, complete and accurate purchase information for all orders placed on the Tea Depot website. This includes information for orders, enquiries and subscriptions (recurring billing orders). You agree to promptly update any of this information including credit card numbers and expiration dates, so that we can process these transactions or contact you as needed.


Third Party Links

Sometimes, certain products, services or information may be from third parties that may not be affiliated with Tea Depot. Third Party links on the Tea Depot Website may take you to third party websites that are not affiliated with us.

Tea Depot is not responsible to examine and evaluate the accuracy of any of these contents, products or services and may not be liable for these third-party services, products or website. 

Tea Depot is also not responsible for any damages or loss incurred from the purchase or use of any products, services, or contents in connection with these third-party websites or affiliated links. You are responsible for carefully reviewing any third party’s policies or terms of conditions before making any purchase from us.

Any complaints, claims, concerns, or questions that may arise from the use or purchase of these third-party products, services or website should be direct towards the third party.


User Feedback, Suggestions, Comments and Other Submissions

If at our request you send us any submissions (for example product reviews, contest entries) or without our request you send us any product feedback, creative ideas, proposals, plans, or any other submissions (collectively ‘comments’) by way of mail, post, emails, comments on our website, or otherwise, you agree that we may without restriction, edit copy, publish, distribute, translate or use in any medium, any comments you forward to us.

Tea Depot is and shall not be under any obligation

  • to maintain any comments in confidence
  • to pay compensation for any comments
  • respond to any comments

It is a condition of your use of any access to the Tea Depot Website that you do not do any of the following:

  • restrict or inhibit any other user from using or enjoying any parts of Tea Depot Website
  • post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law;
  • post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is an invasion of any privacy or publicity rights or which is protected by copyright, trademark or any other proprietary right or derivative works with respect thereto, without first obtaining permission from the owner or relevant right holder;
  • post or transmit any material of any kind which contains a virus or other harmful component.
  • post, transmit or in any way exploit any material of any kind for commercial purposes or which contains any promotional material or advertising.


Online Security

At Tea Depot we take your online security very seriously.

Tea Depot will never ask you to provide personal information like your bank details, credit card details, your address, driving licence or passport numbers via email.

All transactions will be carried out through a secure payment gateway through the Tea Depot website.

Please REPORT any suspicious activity to us immediately.



Termination or suspension of Membership

If a Member has committed a material breach of any of these Terms and Conditions, whether intentionally or otherwise, Tea Depot may take any one or more of the following actions:

(a) suspend or terminate the Member’s Membership;

(b) cancel or refuse to honour any Benefits that have been redeemed by or provided to the Member.



You agree to indemnify and hold harmless Tea Depot  and its related bodies corporate (and the officers, agents, partners and employees of each of these) against any and all loss, liability, claim or demand arising out of or in connection with your use and access to the Tea Depot Website.


Governing Law

These Terms of Service and any other agreements whereby we provide you with products or services shall be governed by and construed in accordance with the laws of Australia.


Changes to the Terms of Service

We reserve the right to change all or parts of this Terms of Service at any time and a latest updated version can be found on this page. It is your responsibility to check these updated regularly and your continued use of this website or purchase of products or services following any changes posted to the Terms of Service constitutes your acceptance of these new changes.